Please tell us about your recent phone interaction with our support rep.
Was your question answered or your issue resolved to your satisfaction?
Yes, and then some!
Somewhat.
Not at all.
Next
How would you describe our OptimalCare rep's phone demeanor?
Wow!
Helpful
Ho-hum
I really didn't think about it.
Next
Rate the overall service you received from our OptimalCare rep. 5 is the best, 1 is the worst.
5
4
3
2
1
Next
Next time you need to contact us, which will you use?
Phone
Email
It depends on my question
Next
Do you have any other comments or suggestions?
Next
(OPTIONAL) Of the following choices, pick the one you'd like to see us do more:
Online training, tutorials, and videos to help you learn more about your MAP and your healthy lifestyle
Check-in phone calls from our support team
Special low-cost or no-cost events, like group classes on health topics
More support hours, e.g. evenings and weekends
Other:
Next
Submit Feedback